FAQ

What is Trucksey?

Trucksey is a mobile application of packers and movers services available for both Android and iOS. This app allows you to register and book a relocation service according to your wants.

Why should I use Trucksey for Packers and Movers services?

Trucksey is a combination of relocating services and technology which helps you move easily without worrying about packing and lifting things. All you have to do is download the free app on your smartphones and book our on-demand service.

How can I request a booking?

Booking our service is quite easy. All you have to do is select the service from the list of categories, choose the location, or enter the location manually, post your requirements and get an estimation of the service charges and confirm your booking.

Can I cancel my booking?

Yes, you can cancel your booking according to your convenience before the move and we will refund you the booking amount. On the other hand, once the movement starts you cannot cancel your booking. 

What are the payment modes?

To make it simple for you we have two payment modes. You can either pay from your credit/debit cards or you can also pay with cash on delivery.

Will I need to pack the moveables?

We feel that as the owner of the moveables you have the right to decide whether to pack or not. If you want to pack yourself – please go ahead. Alternatively, you can also avail of our packaging services of experts, who will pack each item with proper care.

What should I do if the moveables are broken or damaged?

If your booking is insured, contact our customer support by sending an email to support@trucksey.com with pictures of the damaged items and we will do our best to help fix the problem.